Eatsboard Support

Direct contact

Send us a brief description of the issue and your app version. Please do not send your password.

Purchases and subscriptions

Sign in with the Eatsboard account you used to make the purchase and use “Restore purchases”. The subscription and credits stay with this account, even after the subscription expires. Another Eatsboard account using the same Apple ID does not inherit these purchases.

After complete account deletion, restoration or transfer is not possible. Deleting your account does not cancel an Apple subscription. Manage subscriptions in your Apple ID settings; Apple handles refund requests.

If you see “Sync pending”, do not purchase again: open the app with the same account and an internet connection. If the status persists, send Support your app version and purchase date. Passwords or full purchase receipts are not required.

Account and data

You can delete your account directly in the app. The process and consequences are publicly documented.

Safety and content

You can report and block problematic content or users directly in the app.